This statement outlines our policy on the privacy of individuals whose data are processed and/or stored as a
result of our provision of services to the travel and tourism industry. This statement also applies for data
collected via this website. We may include links on this website which lead to other parties' websites which are
not covered by this privacy statement.
This privacy statement explains how we collect data about customers of the travel and tourism industry and users
of this website, how we use that data, and to whom that data might be sent.
What kind of data we collect and how do we collect data about you and your use of the
We obtain consumer information from travel agencies, airlines, travel suppliers, corporate travel
departments, training centers and other travel related companies with which we have a legal or business
Information collected includes names, postal addresses, e-mail addresses, telephone numbers, credit card
information, and certain preferences you have depending on the services or information you request.
We also ask you for personal information in a variety of circumstances:
- When you register with us, subscribe to our newsletter, enter competitions or register for promotions;
- When you take part in surveys or provide us with feedback.
- When creating your access credentials for the selling platform.
How do we use/process your data?
Personal data will be processed in accordance with applicable Egyptian law and regulations regarding data
Personal data will be processed, stored and disclosed only for business purposes as described below.
We may use your data for the following purposes:
- To provide you with the highest possible level of service.
- To notify you about our products and services, special offers and promotions and any other marketing
materials which we think may interest you;
- For other administrative purposes and for internal analysis; and
- To participate as part of a survey or to get feedback.
Non-personal data may be used to compile and analyze travel trends and/or other demographic information.
To whom may your data be disclosed?
If you are a travel and tourism customer, we will disclose your data to our partners for fulfillment of your
We will not disclose your data to any third parties except where necessary for the purposes of fulfilling any
bookings, purchases or requests that you make on the website, through our customer service team, for credit
checks or fraud prevention, or as otherwise described in this statement. We may disclose your information if
required by any applicable law, subpoena, or regulation. We may also disclose your data to third parties and
professional advisors acting on our behalf who are obliged to keep that data confidential.
How do we secure your data?
Personal data will be safeguarded from unauthorized use, disclosure, destruction and alteration by physical,
technical and organizational security measures that are appropriate to the risks, such as accidental loss or
damage or unauthorized access, presented by the processing.
Security offered on this website is based on a technology called Secure Socket Layer ("SSL") which lets your
browser automatically encrypt or scramble your data before you send it to us.
Transfer of information and Third Party Processing
Where a third party is used to process personal data on our behalf, the third party will be obliged to take
measures to protect that personal data.
If it is necessary to transfer your data to another company (e.g. for the purpose of fulfilling your booking)
then we will instruct such companies to process your personal data in accordance with all applicable rules and
regulations. We will also take any other required measures to ensure that such transfer is lawful.
Implementation of this Statement
We are aware of and have been instructed to comply with this statement and with applicable data privacy
We also use 'cookies' to collect information about your use of the website. Cookies are a feature of web browser
software that allows web servers to temporarily store information within your browser, which in turn allows us
to recognize the computer used to access Amadeus. Most browsers automatically accept cookies, but you can delete
existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in
To establish how customers reach our site, we collect information through cookies. No personal information (i.e.
that can identify you) is collected during this process.
Statement regarding information from minors
Our services are not intended for use by minors. We do not knowingly collect personal information from any
Access to data/Opt out
Upon written request and to the extent required under applicable law, we or our partners, as appropriate, will
inform you about which of your personal data is processed. If any such data should be found to be incorrect, we
will correct that information at your request.
If you wish us to stop sending you newsletters or details of other offers and promotions you may automatically
unsubscribe through the unsubscribe link in our emails or email us at
Concerns or Questions regarding your privacy
Any questions or concerns regarding the Amadeus Data Privacy Statement should be directed to