Amadeus Learning Center seeks to spread knowledge and Amadeus expertise to the benefit of our customers.
We provide state of the art learning services to help equip travel professionals with comprehensive knowledge of needed IT
solutions by continuously updating our curriculum to suit the market needs.
We have equipped learning rooms that provide trainers and trainee resources to attain the best learning experience throughout their course with the following features:
Desktop for each trainee
Classroom utensils (notebooks, pens etc.)
High-speed internet access
- Courses on Amadeus proficiency for all levels of travel professionals.
- Conference spaces catered to organizations that need well-equipped conference rooms.
Amadeus offers well-equipped conference spaces for use by companies that seek to place meetings, courses or conferences outside their premises.
We offer the following four high-grade rooms:
16-seat room equipped with smartboard
14-seat room equipped with smartboard
8-seat room equipped with HD projector display
Employment reached 1,200 in the three factories that vary from engineers, managers and technicians.
6-seat room equipped with smartboard
At Amadeus premises, our customers have access to a break area with refreshments and lunch. Additionally,
they have access to food courts and prayer area in City Stars complex where Amadeus is situated.
Our Learning Center offers the following courses on Amadeus premises (scheduled, morning and afternoon options) and on-site as per request:
Amadeus Selling Platform Connect – Basic Course
Offered during morning or the evening, throughout this course we will go through all our new Amadeus sell connect interface options.
It will cover all our basic daily tasks and an overview session on the cryptic system:
Request flight availability, schedule and timetable display (Amadeus AIR)
Create and modify passengers’ reservation. (Amadeus PNR –Passenger Name Record)
Display and print itineraries
Work with queues (Amadeus Queues)
Price an itinerary and how to work with fares (Amadeus Fares and Pricing)
Display and read a Transitional Stored Ticket (TST) and issue an e-ticket (Amadeus Ticketing)
Issuing, displaying, printing and e-mailing e-Ticket itinerary receipts
Displaying and cancelling e-tickets
Working with customer profiles (Amadeus Profiles)
Eligibility for this course:
Trainee can take this course without any prerequisite experience, or if they would like to renew
their certificate which expires every two years. Basic English proficiency is needed.